Thank you for your interest in working with Intend Indiana.
Please find our current open positions below:
Position Summary
The Build Fund Loan Portfolio Manager is a key operational role responsible for managing and executing loan transactions and overseeing the performance and ongoing health of Build Fund’s loan portfolio. This position plays a central role in ensuring loans are processed, underwritten, documented, closed, and serviced accurately, efficiently, and in alignment with Build Fund’s lending strategy, risk parameters, and impact goals.
The Loan Portfolio Manager serves as a primary point of accountability for portfolio monitoring, loan servicing coordination, data integrity, and reporting, and works closely with internal teams, contracted underwriters, accounting, and leadership to support compliance, transparency, and informed decision-making. Through strong execution and attention to detail, this role helps ensure the long-term performance of the portfolio while advancing Build Fund’s mission to support equitable community development and access to capital.
Evaluation of Performance
Performance will be evaluated based on meeting the specific goals, deadlines, and other quality indicators established for this position; working according to all specifications, policies, and standards established by Intend, working effectively in a team environment, and interacting positively with all clients and employees.
Essential Responsibilities
Loan Origination, Underwriting, and Closing
- Manage loan servicing and monitoring
- Conduct risk assessment and portfolio analysis
- Track portfolio performance, concentration, and compliance
- Support reporting to leadership, funders, and Board
- Coordinate with accounting and internal teams
- Maintain accurate loan and portfolio data
- Responsible for managing loan performance, risk monitoring, and portfolio reporting in alignment with Build Fund’s lending strategy and impact goals
- Performs other duties as assigned to support team and organizational objectives
Portfolio Management, Risk and Reporting
- Manage loan servicing and monitoring
- Conduct risk assessment and portfolio analysis
- Track portfolio performance, concentration, and compliance
- Support reporting to leadership, funders, and Board
- Coordinate with accounting and internal teams
- Maintain accurate loan and portfolio data
- Responsible for managing loan performance, risk monitoring, and portfolio reporting in alignment with Build Fund’s lending strategy and impact goals
- Performs other duties as assigned to support team and organizational objectives
Key Outcomes
- Efficient, accurate, and timely loan processing and underwriting.
- High-quality credit decisions supported by clear analysis and recommendations.
- Strong pipeline of qualified borrowers aligned with portfolio and impact goals.
- Well-managed portfolio with appropriate risk ratings and collateral coverage.
- Accurate and reliable financial and portfolio reporting for stakeholders.
- Full compliance with regulatory standards and internal policies.
- Increased community engagement, partnerships, and program visibility
Critical skills, knowledge and behaviors
- Embrace and demonstrate the organizational values of transparency, integrity, empathy, inclusion, and innovation both internally and externally.
- Provide courteous, professional services to clients and present a positive image of Intend Indiana.
- Attend training on applicable subjects when available and appropriate.
- Participate in Intend Indiana’s professional development opportunities and training programs as required and apply new learnings.
- Attention to detail and accuracy along with strong organizational skills
Experience, education, degrees and licenses
Minimum Qualifications
- Bachelor’s degree in finance, accounting, or a related field (or equivalent experience)
OR
- Minimum 2 years of experience in lending, loan operations, credit administration (preferably with a Community Development Financial Institutions – CDFI/nonprofit lender) or a related field.
- Experience with loan reporting, data management, and compliance.
- Experience in business lending and business development.
- Strong analytical skills with the ability to manage multiple priorities and meet deadlines.
- Excellent communication, relationship-building, and customer service skills.
- Highly organized with strong attention to detail and file quality standards.
- Ability to work both independently and collaboratively.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Ability to travel within Indiana and work occasional evenings and weekends.
Desired Qualifications
- Experience working with underserved communities.
- Familiarity with CDFI lending practices.
- Bilingual (Spanish/English) preferred.
- Relevant experience in commercial lending, underwriting, banking, or CDFI/community development finance.
Physical Demands
- Must be able to work proficiently with computers and other office equipment.
- Work is primarily in an office environment, both at the Intend Indiana office and stakeholder offices.
- Must be able to travel to meet potential lenders, City/State leadership, etc.
- Travel will be throughout the state of Indiana.
Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential duties and responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
Equal Employment Opportunities
Intend Indiana Indianapolis provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, or non- disqualifying physical or mental disability in accordance with all federal, state, and local regulations.
Job Responsibilities
The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. Intend Indiana may change the specific job duties Page 4 of 5 with or without prior notice based on the needs of the organization.
Position Requirements
- Must be available for occasional evening and weekend meetings or events.
- Must have a valid driver’s license.
Applications close Tuesday, June 16th.
Position Summary
The Community Engagement Manager advances Intend Indiana’s mission by leading cross-initiative efforts that strengthen community engagement and expand access to Intend’s programs and services. This role coordinates strategy and execution across initiatives, ensuring alignment between community needs and organizational priorities while increasing visibility, participation, and impact.
Evaluation of Performance
Performance will be measured by achievement of assigned project outcomes, adherence to timelines and budgets, effectiveness of cross-team collaboration, stakeholder engagement outcomes, and contributions to Intend’s strategic priorities.
Essential Responsibilities
Community Engagement Management
- Lead planning and execution of community engagement initiatives, ensuring projects are delivered on time, within scope, and aligned with organizational priorities.
- Translate high-level strategies from senior leadership into actionable project plans with clear milestones and performance indicators.
- Coordinate community engagement strategies with Finance and Development/Lending teams.
- Identify effective methodologies to engage potential clients/partners of Intend Indiana.
- Raise public awareness of Intend Indiana projects and opportunities for low-income homebuyers, small business owners, and neighbors.
- Manage relationship with neighborhood groups and affiliates of active Intend Indiana real estate and lending projects.
Strategic Alignment & Collaboration
- Work closely with the Director and Vice President of Strategic Initiatives to align project objectives with organizational priorities.
- Facilitate communication and coordination across Intend’s initiatives to ensure integrated impact.
- Conduct research and analysis to inform decision-making and propose strategies that enhance efficiency and equity.
- Assist with convening external partners, municipalities, and funders to advance community education of collaborative projects and opportunities.
Data, Evaluation & Reporting
- Track and analyze data to assess engagement effectiveness and progress toward strategic goals.
- Manage the preparation of internal dashboards, public reports, and presentations summarizing results, lessons learned, and best practices.
Stakeholder Engagement
- Represent Intend Indiana at meetings, conferences, and community events.
- Cultivate and maintain relationships with public, private, and philanthropic stakeholders.
- Contribute to communication efforts by developing content for reports, marketing materials, and partner updates.
Critical skills, knowledge and behaviors
- Strong organizational, analytical, and problem-solving skills.
- Excellent written and verbal communications.
- Ability to manage multiple priorities with attention to detail and deadlines.
- Proficiency with Microsoft Office Suite and project management software.
- Familiarity with community development, housing, lending, or economic development.
- Experience facilitating cross-functional collaboration.
- Comfort working in community-facing environments.
Experience, education, degrees and licenses
Minimum Qualifications
- Bachelor’s degree in Business, Nonprofit Management, Urban Planning, Public Administration, or a related field.
- Or, 3-5 years of experience in project or program management, community development, or related discipline, economic development.
- Experience navigating local systems and engaging stakeholders.
- Experience in managing grants or inter-organizational projects.
Preferred Qualifications
- Familiarity with Indiana (state and local) government or redevelopment systems.
- Bilingual Spanish/English.
Position Requirements
- Occasional evening or weekend work may be required.
- Must have a valid driver’s license.
Organizational Values
Embrace and demonstrate the organizational values of transparency, integrity, empathy, inclusion, and innovation both internally and externally.
Professional Development and Continued Learning
Participate in Intend Indiana professional development opportunities and training programs as required and apply new learnings.
Physical Demands
ADA requirements: identify any particular physical or mental requirements for the successful performance of the key responsibilities of this job, i.e. level of vision, hearing, dexterity, lifting, standing, bending, stooping, etc. This section will also include working conditions and the environment in which the employee performs the duties of this job, e.g., no air conditioning, dusty, amount of travel, etc.
- Must be able to work proficiently with computers and other office equipment.
- Work is primarily in an office environment, both at the Intend office and stakeholder offices.
- Must be able to travel to meet potential lenders, City/State leadership, and be able to travel across Indiana (approx. 25%)
Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential duties and responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
Equal Employment Opportunities
Intend Indiana provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, or non- disqualifying physical or mental disability in accordance with all federal, state, and local regulations.
Job Responsibilities
The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. Intend Indiana may change the specific job duties with or without prior notice based on the needs of the organization.
Applications close Tuesday, June 16th.